Education Support Officers
ICT Senior Officer
ESO Grade 4 – Full-time – Permanent – 1.0 FTE – 37.5 hours per week – 48 weeks
St Michael’s College is a member of the global Lasallian family. We are committed to create a welcoming, inclusive Lasallian community, aligned with strategic commitment to optimise student experiences and outcomes.
Our commitment is to provide opportunities that will prepare students to be compassionate and enthusiastic participants in society who prioritise service to others, especially the marginalised and those in need. Guided by Lasallian teachings, enriched by contemporary educational theory and practices, students, staff and families are empowered to flourish and find success.
This position has a broad range of day-to-day maintenance of ICT and related infrastructure to enable classes, individual students and staff to undertake work with minimal disruption. The ICT Senior Officer assists the ICT Systems Administrator and Team Leader and ICT Manager to ensure continued operation of the extensive IT facilities of the College. This a support role with a strong focus on excellent customer service.
The successful applicant will have:
• Excellent organisational and time management skills
• Ability to foresee potential problems and inform the Team Leader
• Multi-tasking and flexible
• Ability to shift priorities to respond to changing requirements
• Effective communication skills and the ability to relate to both students and staff
• Demonstrated capacity to take on responsibility and work independently
• Courteous and respectful attitude
Key Duties and Accountabilities:
Maintenance and service of the computing facilities across the Henley & Beverley Campuses including:
• Provide support to staff and students in their use of ICT
• Perform reimage of laptops and desktop machines
• Maintain security of IT systems and assets
• Perform repairs to College IT equipment
• Maintain system documentation, including adding content to our internal documentation systems
• Deploy new technologies
• Account maintenance in Active Directory, Microsoft 365, and other systems as required
• Configuration and troubleshooting of Jamf-enrolled devices
• Serve as a senior escalation point for colleagues
Network:
Maintenance of Network which includes:
• Installation / replacement of network equipment as directed
• Network equipment maintenance, as directed
• In-depth troubleshooting and fault resolution
• Resolve laptop/tablet wireless network connection issues for staff and students
• Creation and editing of scripts to maintain and improve network operations
Essential skills and qualifications:
• Minimum 3 years’ experience working on ICT related Helpdesk functions
• Skills relevant to ICT
• Tertiary qualifications in ICT (desirable)
• Knowledge of Microsoft Products. Including Office, Office 365, SEQTA/Synergetic, Windows Desktop & Server systems
Certifications
• Current Driver’s Licence
• Applicable First Aid Certificate relevant to the role requirements
• Current and acceptable Working with Children Clearance and screening to work in Catholic Education SA
• Current valid Responding to Risks of Harm, Abuse and Neglect – Education and Care certificate
Applications will be reviewed as they are received, and we reserve the right to interview shortlisted candidates and appoint prior to the closing date.
Applications close Friday, 12 June 2026 – 9am
General Enquiries
For general enquiries, please contact our Human Resources Department.
8356 5966
employment@smc.sa.edu.au